Customer Service
- Shipping & Delivery
- After you place your order, you should receive an automatic email confirmation of your order. If you do not receive your email confirmation within 24 hours, please contact us here and one of our customer service representatives will confirm your order by phone or by emails. When your order is shipped from the warehouse, you will receive another email with the tracking numbers. Both emails will be sent to the email address provided when the order is placed. In order to make sure you receive your emails, please make sure that the email address you provide is valid, spelled correctly, and that it accepts email from Performance247.com as a sender.
- Privacy & Security
- We want all of our customers to be able to shop with confidence! Performance247.com uses SSL (secure socket layer) encryption which is the highest standard in Internet security. We use SSL encryption to transfer information securely across the Internet to ensure a reliable, safe shopping experience for all of our customers. SSL encrypts data passed between the server (us) and the browser (you), so that unauthorized parties cannot intercept order, billing and shipping information. This also protects any other personal information you may need to enter, such as your credit card numbers, phone number or address.
- Returns & Replacements
- Our commitment to you: We are so sure that you will be happy with your purchase and so committed to your satisfaction, that we offer a no hassle 30 Day Money Back Guarantee. If for any reason you don't feel that the product you purchased is effective and of the highest quality, let us know by contacting help@performance247.com so that we may process your return. The satisfaction of our customers is of the utmost importance. If you're not completely satisfied, act quickly so that we may process your return.
